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Frequently Asked Questions

Get all the answers here about our chocolate fountain rental service. Still have a question? Send us an email!

What is the price to rent a chocolate fountain?

Lady Belgium offers 2 packages for your to choose from - a DIY rental or a deluxe, fully-attended rental. From a small gathering to a large event, we have it covered!

Our packages are priced lower than others, as we work with you and your designated hostess or caterer to handle the dippers.

Just a Little Bit of Heaven
$99 / $250 machine rental deposit
Serves 20-40 guests
Includes: Machine rental*, wooden skewers, and 6 pounds of Belgian chocolate. This is a do-it-yourself package designed for small gatherings. You rent our smaller Sephra chocolate fountain, and set it up yourself in your home or at your party location. Instructions come with the chocolate fountain.

* A $250 deposit is required on the chocolate fountain, and is refunded once the fountain is returned and checked in.

Heavenly Package I
$249 - $295
Serves up to 200 guests
Includes: Machine rental, wooden skewers, Lady Belgium attendant to set up and attend the chocolate fountain, cleanup, 2 hours of flowing chocolate.

Three different chocolate options are available to suit your taste and budget:

Additional chocolate may be added for more guests, and/or additional fountain rental time may be added at the event.

What if we want the chocolate fountain longer, or it starts running out of chocolate?

An attended rental can be lengthened at the rate of $25 per half-hour, subject to availability of the attendant. Additional chocolate can be purchased in 4 pound increments.  Generally, 4 pounds will serve 40 people. Any additional rental time or additional chocolate must be tallied and paid for the same day, at the end of the event.

The Lady Belgium Chocolate Foutains attendant will not add additional chocolate or fountain rental time without the request of the client prior to or at the event.

What do I need to supply?

• Dippers of your choice, cut into bite-sized portions if necessary. See Dipper Ideas.
• A designated hostess or caterer to place the dippers and refill them as needed.
• Platters and bowls, to hold your dipping items. These may also be rented from Lady Belgium Chocolate for $25.
• Table linens and an optional table skirt. You or your caterer need to provide a table cloth, and a table skirt if you wish, for the chocolate fountain table.
• Napkins and small plates. (Caterers usually supply these. Or you can purchase large quantities at a good price at Gordon Food Service, The Flower Factory, or a party store. Plain white works best. Allow 3-4 napkins and plates per person.)
• Access to the event site at least 30 minutes prior to setup and 30 minutes after the conclusion of service for teardown and cleanup.
• A level, sturdy table that will support 100 - 150 pounds. A round table makes a nice presentation, but a rectangle or square table will work, too.
• A 120-volt circuit within 10 feet of the desired setup area.
• Please: No air conditioning vents or fans blowing on the fountain area.
• Optional: A fresh floral arrangement makes a beautiful addition to your chocolate fountain table!

Please confirm the table and electric requirements with your venue facility before the event so there is not a delay in the setup of the fountain.

What does Lady Belgium Chocolate supply?

Wooden skewers are provided. We allow 6 - 8 skewers per person.

If platters and bowls are being rented from Lady Belgium ($25), we will bring enough to accommodate the variety of dippers you choose. The serving platters and bowls provided will be silver and clear glass. Your designated hostess or caterer will need to place the dipper items on the trays or in bowls and keep them refilled as needed.

You are responsible for providing table linens. Black or white looks elegant, but you may supply a different color, if desired. If needed, you are responsible for providing table skirts.

Heavenly Package I includes 20 pounds of your choice of milk, dark, special blend , or white chocolate. Three different types of chocolate are available: Pure Belgium Chocolate, Premium Fondue Chocolate, or Melano Chocolate Flavored Coating.

Finally, you will have a Lady Belgium Chocolate Fountain Attendant to setup and oversee the fountain (except for the "Just a Little Bit of Heaven" package).

Do you provide table decor for the chocolate fountain table?

The chocolate fountain is an eye-catching centerpiece. The dipping treats are displayed on attractive platters and in bowls. We will work with your florist if you wish to add an arrangement to the fountain table. We have twinkle lights we can bring to enhance the table if you wish. Please ask for these in advance.

What does a Lady Belgium Chocolate Fountain Attendant do?

She will set up the chocolate fountain, dress the table, and get the chocolate flowing. All platters and bowls will be set out in an attractive display, ready for your hostess or caterer to fill with the dipping treats.

During the chocolate dipping, the Lady Belgium attendant will oversee the use of the fountain--especially watching for double dippers. Any messy drips will be managed. At the end of our service, the attendant will clean up and tear down the fountain. The hostess or caterer will need to clear any remaining dippers from the platters and bowls.

By working with your hostess or caterer, we are able to reduce the price of our packages and save you money!

What do you do with any leftover chocolate?

Any leftover chocolate is yours to keep! We supply containers and will ladle out the leftover chocolate for you to take home. This can be reused for baking or dipping small batches of strawberries (or whatever you like!) Simply microwave it without a lid and dip to your heart's desire. The chocolate can be refrigerated or frozen for easy storage. You'll have fun using up the leftover chocolate!

Do you require reservations and a deposit?

As soon as you know the date of your event you should reserve a chocolate machine. I will hold a tentative reservation for you for 5 days after we initially discuss the rental. A signed, returned rental agreement and a $100 deposit are due at that time to confirm and hold your date. After the 5 days, if you have not made a deposit you need to check on availability again. The balance is due in cash at the event. Checks may be accepted if preapproved by Lady Belgium Chocolate Fountains

Is the chocolate in the chocolate fountain hot?

The chocolate is warm, not hot. Guests may dip and immediately experience the chocolate. The chocolate will not harden on the dippers unless items are put in the refrigerator or freezer.

Can the chocolate fountain be set up outdoors?

Sorry, but this is a big no-no. Bugs love chocolate, too! Also any slight breeze will spray the cascading chocolate fountain onto your guests! The chocolate must be maintained at a constant temperature, which would be impossible to do outdoors. If another fountain supplier agrees to do an outdoor event that is at their discretion, but LADY BELGIUM CHOCOLATE FOUNTAINS wants your event to be a heavenly experience for you and your guests.

Why shouldn't I just use a store-bought fountain? They're everywhere!

These little machines may be okay for small groups at home...we're talking 10 - 12 people. I have done lots of research on chocolate fountains, and the brand I supply is the best, in my opinion. Made by Sephra, it looks and performs great! Also, store-bought home fountains are meant to be used with chocolate chips, not premium Belgian chocolate. Read on about chocolate, and you'll understand why just plain melted chocolate chips won't do for your special guests!

What type of chocolate do you use?

Since I use the Sephra chocolate fountain, I also use their delicious chocolates. Three types of Sephra chocolate are available:

• 100% Belgium Chocolate - Imported from Belgium, this highest quality chocolate is manufactured by the Belgian company Callebaut, a brand widely used by the world's best chocolate artisans. This finest chocolate is for the true chocolate connoisseur! It has the richest flavor and most intense aroma. Choose Belgium Chocolate for a melt-in-your-mouth experience your guests will never forget!
  
  The 100% Belgium Chocolate option is $295.
  
  
• Premium Fondue Chocolate - This smooth and rich chocolate is made in the USA, using a Callebaut base and a recipe designed exclusively for use in the Sephra chocolate fountains. Same high quality as the Belgium chocolate.
  
  The Premium Fondue Chocolate option is $275.
  
  
• NEW! Melano Chocolate Flavored Coating - This is the most economical dipping option, ideal for smaller events. Melano chocolate coating is a thinner consistency that begins to harden quickly on dipped items. Yummy for those that enjoy a candy-crunch coating of chocolate. Same delicious, chocolatey flavor as the above chocolate options! Trans-fat free!
  
  The Melano Chocolate Flavored Coating option is $249.

All of the above Sephra chocolate options are specially formulated for use in Sephra chocolate fountains. Other chocolate brands--such as Nestle, Hershey, Godiva and even Ghirardelli--are manufactured to melt at a much higher temperature. They require large quantities of vegetable oil (up to 6 cups) added to the chocolate in order for it to flow properly in a chocolate fountain. Yuck! Adding oil only absorbs the chocolate aroma and dulls the flavor! (This is another reason you'll be disappointed with a store-bought home fountain. Most brands require the addition of oil to the chocolate chips.)

No oil is ever added to the Lady Belgium chocolate fountains!

"Mr. Science" explains it this way. The thickness of liquid chocolate is measured in viscosity, on the McMichael Scale. For example, water is a 1 on this scale, other liquids being a number of times the thickness of water. Therefore, if something is 100 Viscosity, it is 100 times thicker than water. Sephra fondue chocolate is produced at around 30 viscosity. Nestle, Hershey and Ghiradelli produce their chips at 100-150 viscosity. No wonder the chips in a chocolate chip cookie retain their shape during baking!

Please send us an email or call with any other questions you may have. We want you to enjoy your chocolate experience!

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